Overview
A vertical-specific platform with a multitude of industry use-cases, SmartWX™ is powered by AI/ML to streamline field operations, from intelligent scheduling and dispatching to real-time workforce visibility and end-to-end asset management. SmartWX™ platform mobilizes and empowers field workforce to improve customer service levels through faster response to service requests at a lower operating cost. With the power of AI and Machine Learning, SmartWX™ helps in intelligently managing the field operations to make the service experiences effortless for end utility customers. The platform enables enterprise-wide collaboration by providing real-time visibility into workforce operations. It can be deployed on all devices, with an online/offline capability. The platform facilitates intelligent decision making via AI-powered smart dashboards and advanced analytics.
Features
Asset and inventory management
AI/ML scheduling and dispatching
Online and offline mode
Outage management and service requests
Safety and compliance
AVL and vehicle tracking
AI based reports and dashboards
Work order management and automation
Workforce collaboration
E-learning,training, and development
Damage assessment
Smart forms and surveys
Benefits
Improve safety and compliance
Increase field workforce productivity
Enhance customer service
Improve operational efficiency
Reduce paperwork
Enhance performance and reliability of assets
Improve first time fix rates
Connectivity
Cellular
Wi-Fi
Available Regions
Global
APAC
EMEA
LAM
NAM
Solution Type(s)
Software
Industries
Thermal
Electric
Water
Gas
Status
Commercially Available
